Returns & Exchanges

At Boreal Defence, we stand by the quality of our tactical and outdoor apparel, offering a 30-day window for returns or exchanges on all items in original condition. We want to ensure your gear meets the demands of your environment, providing a seamless process for any necessary adjustments.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the unworn items with original tags attached in their original packaging to ensure they are protected during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.